Shipping Policy : The current processing time is up to 4 working days. This does not include weekends or public/bank holidays. The processing time is the time it takes me to package and ship your order. Delivery times vary depending on the state or country you live in. All domestic orders are shipped first class and are insured. If you need something to arrive faster please send me a message before placing the order,so I can adjust the price. In many instances I can dispatch sooner at no extra cost, or send by faster delivery for an additional cost. If you are a international customer, It will ship USPS priority. This shipping method only allows a maximum of $400.00 for insurance. If you purchase items with higher value, it will only be insured for $400.00 max and any amount over that will not be covered. You are responsible for all customs, taxes and duties affiliated with your purchase.
Additional Info : I take time and care to make my jewelry by hand using techniques with tools, hammers & torches. This means that each piece will have some variations and perhaps very slight imperfections that adds character to each piece. Where natural stones are used there are often variations in color due to the lighting in the photos. I try to due my best to show accurate color. Custom request are welcome. You can choose a stone from my collection of stones and choose from one a my designs to make you own custom piece. Message me on Instagram or email me at email@example.com and we can work together to make your own one of a kind piece. I can send you a email with stone choices that I have in stock at the time. Customs may take up to 3 weeks to complete, depending on my work load at the time.
REFUND POLICY: If your not satisfied with your purchase, you may return any items to me in its original condition with no damage or alterations (There are a few exceptions listed below). After receiving your order you have 5 days to notify me of your intention to do so or your package will be refused. If any item has been requested to be sized or altered in anyway it becomes non-returnable. If you choose to do a layaway payment plan on a item it cannot be returned and any deposits made are non refundable and become a restocking fee if you do not follow through with the agreed payment time frame. If you purchase a item during a sale I run with a Coupon Code, the item can be returned for a store credit only! There are no refunds on any sale items. All custom orders must be paid for in advance and they are non-refundable and non-returnable. NO EXCEPTIONS.